Admin and Phone Support

Admin and Phone Support

Core Competencies:

  • Ethics. Works with integrity; Upholds organizational values
  • Dependability. Follows instructions, and responds to management direction; results oriented and committed to achieving objectives and tasks as required
  • Teamwork and Collaboration. Exhibits objectivity and openness to other’s views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively
  • Professionalism. tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration; Accountable for all actions and decisions
  • Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values
  • Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
  • Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results

Job Overview:

We are seeking a reliable Admin and Phone Support team member to assist with administrative tasks and handle phone communications with students. The role involves reviewing information across multiple worksheets in Excel, updating records, and adding communication notes for the corresponding students.

Key Responsibilities:      

  • Provide phone support and communicate clearly with students
  • Review and navigate data across multiple worksheets in Excel workbooks
  • Update records and add communication notes accurately
  • Perform general administrative support tasks as needed

Requirements:

  • Basic Excel skills (ability to navigate multiple worksheets and update notes)
  • Strong verbal and written communication skills
  • Good attention to detail and organization

DISCLAIMER: THIS ROLE IS CURRENTLY OPEN TO PHILIPPINE RESIDENTS ONLY. APPLICANTS RESIDING OUTSIDE THE PHILIPPINES MAY NOT RECEIVE A RESPONSE FROM OUR RECRUITMENT TEAM.

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